Cancellation/Refund Policy:

  1. Cancellation by Customer: Customers may cancel their order within [24 hours] of placing the order. In such case, SuryasCursive.com will issue a refund to the customer, after deducting the payment gateway charges.
  2. Cancellation by SuryasCursive.com: SuryasCursive.com reserves the right to cancel any order, at any time, for any reason. In such case, SuryasCursive.com will issue a full refund to the customer.
  3. Refunds: Refunds will be processed using the original payment method. The refund process may take up to [7 business days].
  4. Damaged or Defective Products: If a customer receives a damaged or defective product, they should contact SuryasCursive.com within [24 hours] of receiving the product. According to the customer’s choice, SuryasCursive.com will issue a full refund or replace the product.
  5. Incorrect Products: If customers receive an incorrect product, they should contact SuryasCursive.com within [48 hours] of receiving the product. SuryasCursive.com will issue a full refund or send the correct product, at the customer’s choice.
  6. Disclaimer: This Cancellation/Refund Policy template is provided for informational purposes only and is not a substitute for legal advice. If you need legal advice for your specific situation, please consult an attorney.
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